Kangaroo Blog

What's in a Name: Branding Your Loyalty Program

Jun 7, 2024 2:28:46 AM / by Kangaroo Rewards posted in Loyalty Tips, customer loyalty, customer engagement, Customer database, branding

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Crafting the perfect name for your loyalty program is crucial. You might be wondering, “Is a name really that important?” Consider this. Get it wrong, and you might confuse or even repel potential customers. Get it right, and you’ll have them flocking to join.

After helping thousands of businesses create killer loyalty programs, one truth consistently shines through: the name is the cornerstone of its success. Your loyalty program’s name is the foundation upon which everything else rests. 

A strong loyalty program name shapes how the public perceives your program, attracts new customers eager to join, and fosters a sense of community among your loyal base.

So, how do you nail it? Here are our 6 favorite tips for crafting a loyalty program name that will attract and excite customers.

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Embrace AI, Quadruple Your Loyalty Program Impact

May 16, 2024 2:49:31 AM / by Kangaroo Rewards posted in Loyalty Tips, customer loyalty, customer engagement, loyalty trends, Customer database, ai, ai for loyalty

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Fancy cars and corner offices don’t mean epitome of success anymore, knowing how to wield the power of AI does!

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Social Proof? Loyalty Programs

Apr 25, 2024 10:20:39 AM / by Kangaroo Rewards posted in Loyalty Tips, Customer lifetime value, customer loyalty, social proof, Reviews

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Social proof is the oxygen equivalent for brands. And in this day and age, it’s easier to attain than ever, and loyalty programs have a big hand in that. 

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How to Spring Clean Your Loyalty Program

Apr 11, 2024 9:14:21 AM / by Kangaroo Rewards posted in Loyalty Tips, Customer lifetime value, customer loyalty, Increase Sales

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Spring has sprung! Along with the blooming flowers and lighter clothes, it's the perfect time to spring clean your loyalty program and give it a fresh start.

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6 Reasons Your Restaurant Needs a Loyalty Program

Mar 6, 2024 1:07:35 AM / by Kangaroo Rewards posted in Loyalty Tips, Customer lifetime value, customer experience, customer loyalty, Increase Sales

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Is your restaurant feeling a little, well, deserted? 

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11 Proven Ways to Get More Customer Loyalty Program Signups

Feb 21, 2024 1:52:21 AM / by Kangaroo Rewards posted in customer loyalty

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You poured your heart (and wallet) into that loyalty program, hoping for a customer stampede. Instead, it’s collecting more dust bunnies than customers. Hell, even Grandma hasn’t signed up.

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9 Holiday-Inspired Customer Rewards Ideas for December

Dec 14, 2023 12:30:15 AM / by Kangaroo Rewards posted in Loyalty Tips, customer loyalty, reward ideas, Holiday

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December is that special time when businesses can tap into the emotional pulse of their customers – and well-thought-out loyalty programs turn regular transactions into heartwarming, unforgettable experiences.

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Effective Promotion Strategies Across Multiple Channels

Jul 18, 2023 10:00:00 AM / by Kangaroo Rewards posted in Loyalty Tips, customer retention, customer acquisition, Increase CLV, customer experience, customer loyalty, loyalty rewards strategy, loyalty best practices, Launch a Loyalty Program, eCommerce loyalty, Increase Sales

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A good loyalty program is an invaluable asset for any business seeking to engage, retain and foster long-term relationships with customers. But even the best-designed program of them all may not be impactful unless you promote it effectively and consistently across all channels available to you. In this article, we'll explore the best ways to promote your loyalty program, both online and offline, by email/SMS marketing and social media. Let's dive in!

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Comment améliorer la fidélité et la satisfaction des clients

Aug 22, 2022 11:29:44 AM / by Kangaroo Rewards posted in Loyalty Tips, Referrals, customer retention, rewards program, customer experience, referral marketing, customer satisfaction, customer loyalty, loyalty program, point rewards, customer data, targeted offers

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Améliorer la fidélisation des clients peut être un processus délicat, mais il existe de nombreuses stratégies marketing visant à accroître la fidélité des clients et assurer le succès de votre entreprise. Si vous souhaitez améliorer l’expérience globale des clients avec votre entreprise ou votre marque et faire en sorte qu’ils soient satisfaits de leurs achats, vous devez absolument envisager de mettre en place une plateforme marketing de fidélisation des clients si ce n’est déjà fait ! Vous pouvez faciliter les choses pour vos clients en utilisant un logiciel de gestion de la fidélisation des clients ou en créant une application de récompenses de fidélité pour les clients qui incite les acheteurs occasionnels à devenir des clients réguliers et les clients fidèles à rester engagés et interagir avec votre marque de manière continue.

Voici quelques idées supplémentaires sur les moyens d’augmenter la valeur vie de vos clients grâce à la fidélisation.

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3 méthodes intelligentes utilisées par des marques comme IKEA pour récompenser les comportements écologiques

Aug 22, 2022 11:02:47 AM / by Kangaroo Rewards posted in Loyalty Tips, rewards program, customer loyalty, experiential rewards, loyalty rewards strategy, eco-friendly rewards programs

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Le vent tourne et la durabilité devient une initiative de plus en plus importante pour de nombreuses entreprises. La conception d’activités respectueuses de l’environnement est non seulement responsable, mais elle peut aussi contribuer à accroître votre clientèle. Des études ont montré que pas moins de 66 % des Nord-Américains préfèrent acheter des produits de marques respectueuses de l’environnement. La mise en place d’un programme de récompenses écologiques pour vos clients peut aider votre entreprise à prospérer de bien des façons.

Sans plus attendre, voici trois exemples d’entreprises qui prennent en charge leur empreinte écologique et incitent leurs clients et d’autres entreprises à faire de même.

 

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