Kangaroo Blog

How to Improve Customer Loyalty and Satisfaction

Jun 22, 2022 2:04:13 PM / by Kangaroo Rewards posted in Loyalty Tips, Referrals, customer retention, rewards program, customer experience, referral marketing, customer satisfaction, customer loyalty, loyalty program, point rewards, customer data, targeted offers

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Improving customer loyalty can be a tricky process, but there are many strategies to increase customer loyalty and ensure the success of your business. If your company wants to enhance the customers’ overall experience with your business or brand and leave them satisfied with their purchases, you should definitely consider implementing a customer loyalty rewards program if you don’t have one yet! You can make things easier for your customers by utilizing customer loyalty management software or establishing a loyalty rewards app that provides an incentive for one-time shoppers to turn into repeat customers and loyal ones to engage and interact with your brand on a continuous basis. Here are a few more ideas on ways to increase your customers’ lifetime value through loyalty. 

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What Are the Benefits of Customer Loyalty Programs for Businesses?

Jun 22, 2022 1:56:10 PM / by Kangaroo Rewards posted in Loyalty Tips

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A major part of sustaining a successful business is having a loyal band of customers by your side, at all times. That’s why you should never underestimate the importance of customer engagement to drive loyalty for a business or a brand. Word-of-mouth advertising, steady sales, increased consumer forgiveness, and a higher rate of referrals are all advantages of having loyal customer that can ultimately help to increase revenues. So, how can you take advantage of this opportunity and inspire loyalty within consumers? One method is to implement a customer loyalty program that rewards consumers for choosing to do business with your company, and that will keep them coming back. To learn more about customer loyalty marketing solutions and the benefits of customer loyalty programs, keep on reading

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The Dos And Don'ts of a Great Loyalty Rewards Program

Jun 8, 2022 11:23:04 AM / by Kangaroo Rewards posted in Loyalty Tips, personalized rewards, loyalty rewards strategy, customer recognition, loyalty best practices, Launch a Loyalty Program

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Your business is far from average and so are your customers. So what’s stopping them from joining your loyalty program? The strength of a great loyalty program is measured by its ability to influence and attract loyal customers. In fact, 79% of shoppers say loyalty programs make them more likely to continue doing business with brands.

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How to accelerate your Shopify store success with a loyalty program

Jun 8, 2022 10:57:51 AM / by Kangaroo Rewards posted in Loyalty Tips, eCommerce loyalty, Loyalty for Shopify

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Why B2B eCommerce Should Be on Your Radar

Jun 8, 2022 10:46:13 AM / by Pepperi posted in Loyalty Tips

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What Do Customers Want in a Great Loyalty Program?

Jun 7, 2022 12:19:17 PM / by Kangaroo Rewards posted in Loyalty Tips, customer experience, loyalty rewards strategy, reward ideas

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How Contests Can Help Your Business WIN BIG

Jun 7, 2022 11:23:05 AM / by Kangaroo Rewards posted in Loyalty Tips, customer engagement, gamification

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3 Smart Ways Brands Like IKEA are Rewarding Eco-Friendly Behavior

Jun 7, 2022 11:08:16 AM / by Kangaroo Rewards posted in Loyalty Tips, rewards program, customer loyalty, experiential rewards, loyalty rewards strategy, eco-friendly rewards programs

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The tides are turning and sustainability is becoming a bigger initiative for many businesses. Creating an environmentally-friendly business is not only responsible, but it can also help grow your customer base. Studies have shown that as many as 66% of North Americans prefer buying products from eco-conscious brands. Implementing an eco-friendly rewards program for your customers can help your company flourish in more ways than one.
 

So without further ado, here are 3 smart examples of businesses taking ownership of their environmental footprint and inspiring customers and other businesses to do the same.

 

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Q&A with Kangaroo Rewards: 2022 Customer Loyalty Trends

Jun 7, 2022 10:57:40 AM / by Kangaroo Rewards posted in Loyalty Tips, customer retention, customer experience, customer loyalty, customer recognition, loyalty best practices, loyalty trends, Customer database

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In today’s highly competitive business world, a loyalty program can be a crucial asset to a company’s success. Loyalty programs are now offered by most mainstream retailers, and with the rise of e-commerce, loyalty program adoption is expected to skyrocket in the next three years. According to The Neilson Company survey, 72% of consumers agree that all other factors being equal, they’ll buy from a retailer with a loyalty program over one without. In effect, any business that does not add loyalty to its spectrum of offerings will have lost to the competition.

 

Modern loyalty software is the most effective way to increase customer spending, drive traffic, and boost customer engagement. The collection of customer data and the ability to target and customize your rewards program based on any multitude of behaviors, whilst providing powerful incentives, motivates customers to spend more, more often.

 

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Sweet V-Day Offers Your Customers Will Love!

Jun 7, 2022 10:36:53 AM / by Kangaroo Rewards posted in Loyalty Tips, customer retention, customer loyalty, loyalty program, reward ideas, Valentine's Day Rewards Ideas

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